The Computerized Tepoe Guitar (“Instrument”) is warranted to be free from defects in materials and workmanship to the original owner, subject to all the following terms and conditions.
Warranty Time Period:
The Warranty provided herein is for a period of one(1) year from the date of the original retail purchase.
This Warranty is given by Computerized Guitar (U.S.A.), Cookeville, TN only to the original purchaser of the instrument. Computerized Guitar will repair or replace any part or parts of the instrument which may prove defective under normal use and service during the one(1) year Warranty Time Period stated above which Computerized Guitar’s examination shall disclose to its satisfaction to be thus defective. This Warranty does not apply unless you provide a copy of your original sales receipt.
This Warranty does not cover: (1) any non-factory installed electrical/electronics or tuning hardware; (2) damage or defects due to alteration, misuse, abuse, normal wear and tear, extremes of temperature, humidity, or abnormal strain; (3) accidental or intentional damage; (4) damage in shipping; (5) the repair or replacement of expendable maintenance items including, but not limited to, strings, tuning machines, or scratched pick guards; (6) normal fret wear; (7) plating on metal parts; (8) cracking or other damage to finish; (9) any damage from accessories (computer unit, synthetic straps, headphone amp, digital tuner, adaptor plug, etc); (10) an instrument whose serial number has been defaced; (11) tonal characteristics (tone is a subjective matter and is not warranted); or (12) any instrument purchased from other than an authorized Computerized Guitar dealer.
To obtain Warranty service, the instrument must be returned to Computerized Guitar. A return authorization number along with shipping instructions, to be obtained from Computerized Guitar’s customer service department, must be written in a conspicuous place on the outside of the return shipping carton or the return will be refused. When returning the instrument for service under this warranty, a copy of the sales receipt establishing proof and time of purchase must be sent along with the instrument. All freight and insurance must be prepaid by the original owner.
You must maintain this instrument, without alteration, negligent use, misuse, or abuse. All service of this instrument must be performed by Computerized Guitar. Any service performed on this instrument by anyone other than Computerized Guitar, or not specifically authorized by Computerized Guitar, will terminate this warranty.
Warranty Limitations and Disclaimers:
Computerized Guitar’s sole and exclusive responsibility shall be as provided under this warranty and, UNDER NO CIRCUMSTANCES, SHALL COMPUTERIZED GUITAR BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. THE LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED; ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR HEREBY EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. No person, whether or not an agent, is authorized to make or assume any obligations other than those stated in this warranty.
This (“Purchase Agreement”) shall apply to all of your online purchases from the website at www.Computerizedguitar.com (the “Site”) and may NOT be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both you and Computerized Guitar.
By purchasing products and/or services from the Site, you agree to be bound by and accept this Agreement. Orders are not binding upon Computerized Guitar until accepted by Computerized Guitar. We reserve the right to refuse service to anyone. Computerized Guitar will indicate its acceptance of an order by acknowledging your order by reply e-mail or by shipping the ordered items to you.
These terms and conditions shall for all purposes be governed by and interpreted in accordance with the laws of the State of Tennessee as those laws are applied to contracts entered into and to be performed entirely in Tennessee, without regard to conflicts of law provisions. Any suit or proceeding arising out of or relating to this Agreement shall be commenced exclusively in state or federal court in Putnam County, Tennessee, and you irrevocably submit to the exclusive jurisdiction and venue of such courts.
Because prices and availability can change quickly, Computerized Guitar does not warrant the accuracy or completeness of the information provided on the Site.
Internet orders may be paid for using the following methods: VISA, MasterCard, American Express, Discover, and PayPal. For phone or mail orders call us at 931-260-5851 to place your order. All non credit card orders are subject to a 10 business day hold.
Shipping Charges, Taxes, and Title:
Separate charges for shipping and handling will be shown on your order form. Orders placed on Saturdays, Sundays, or holidays will be processed the next business day. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries.
All items purchased from Computerized Guitar are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.
If applicable, a separate charge for taxes will be shown on the invoice. We are required to collect sales tax on all orders shipped to the state of Tennessee. If you are shipping an item to this state, then you will be charged the applicable local sales tax rates.
Applicable Law—Resale or Export:
You agree to comply with all applicable laws and regulations of the state of Tennessee and of the United States. You agree and represent that you are buying for your own personal use only and not for resale or export.
Limitation of Liability:
COMPUTERIZED GUITAR DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. COMPUTERIZED GUITAR WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR STATUTORY DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS, WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, COMPUTERIZED GUITAR SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY THE CUSTOMER FOR THE PURCHASE OF PRODUCTS OR SERVICES UNDER THIS AGREEMENT GIVING RISE TO SUCH LIABILITY. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Terms and Conditions of Use:
Content and Pricing Information:
Prices, product descriptions, and availability can change quickly, and Computerized Guitar does not warrant the accuracy or completeness of the information provided on the Site. Also, Computerized Guitar may make changes to the information contained herein, including to the products and prices described in the site, at any time, without prior notice to you (including after you have submitted your order). Information at this Site is periodically updated, but it may not be current or complete at the moment you visit this Site and may contain errors or inaccuracies. In no event shall Computerized Guitar or its service or product providers be liable to you in any manner whatsoever for any decision made by you, or for any act or failure to act by you, in reliance upon information provided at this Site. If a product you purchase does not match the description on the Site, as your sole and exclusive remedy, you may return the product, unused, to Computerized Guitar and receive a refund of your purchase price.
If you are not satisfied with your purchase due to any errors or inaccuracies, you may return it in accordance with our return procedure.
For cancellation and other ordering questions, please refer to our online Customer Service page.
The Site and the Materials are copyrighted works of Computerized Guitar and/or its suppliers. Neither the Site nor the Materials may be reproduced, displayed, modified or adapted, distributed, or transmitted in any form by any means (including, but not limited to, electronic duplication or transmission) without the prior written permission of Computerized Guitar. The content supplied in the computer unit of the “TEPOE” guitar which include: all e-books, diagrams, tracks, and video lessons are copyrighted works of Computerized Guitar and are intended for the original purchaser only and may not be reproduced, displayed, modified or adapted, distributed, or transmitted in any form by any means (including, but not limited to, electronic duplication or transmission) without the prior written permission of Computerized Guitar. Any unauthorized duplication is a violation of applicable laws.
Limitation of Liability:
IN NO EVENT SHALL COMPUTERIZED GUITAR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT COMPUTERIZED GUITAR HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES, ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE INFORMATION ON OUR SITE. COMPUTERIZED GUITAR’S TOTAL CUMULATIVE LIABILITY IN CONNECTION WITH THESE TERMS AND CONDITIONS AND THE USE OF THE SITE, WHETHER IN CONTRACT OR TORT OR OTHERWISE, SHALL NOT EXCEED $700. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Computerized Guitar will disclose information about individual users to governmental or judicial authorities or law enforcement agencies, or to other individuals or entities in response to a subpoena, court order, or other legal process. Further, Computerized Guitar may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or to enforce or apply the terms and conditions of our agreement.
If Computerized Guitar is acquired by or merged with another company, Computerized Guitar may transfer personally-identifiable information about you to that company.
If you communicate with us, we may retain this correspondence to improve our products, services, and the Site, and for other disclosed purposes. We may use information you provide to us in order to send you updates, such as notifications of changes to the terms of our services or important information about our services and products.
Access and Correction: You have a right to know about the personal information that Computerized Guitar holds about you. You also have a right to correct, amend, or delete such information if it is incorrect. If you wish to exercise these rights, please contact us by mail or e-mail at the address shown in the “Contact” section of the site.
From time to time, we may notify you of special promotions, changes to our Site, new product lines or new service offerings, or products that we think may be of special interest to you. If you decide you no longer want to be notified of this information, you can un-subscribe by sending us your name “Here”.
Mailing List: Computerized Guitar may occasionally share a portion of its mailing list with other reputable organizations. If you do not want your name and address shared with other organizations or do not wish to receive our promotional catalogs, please contact us at 1-931-260-5851.
Please note that requested changes may take up to eight (8) weeks to take effect, particularly if we are removing your name from our postal mailings.
The Site is not directed to children, and Computerized Guitar does not knowingly solicit information from any child under the age of 16. Should a child whom we know to be under 16 send personal information to us, we will use that information only to respond directly to that child (or a parent or guardian) to inform him or her that we must have parental consent before receiving his or her personal information.
Security and Safety:
You hereby acknowledge that Computerized Guitar is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
This notice is being provided pursuant to a Federal Trade Commission Rule under federal law. Computerized Guitar collects nonpublic personal information about you from the following sources:
Information we receive from you on applications or other forms; Information about your transactions with us or others; and Information we receive from a consumer reporting agency. We do not disclose any nonpublic personal information about you to anyone, except as permitted by law. Computerized Guitar restricts access to your personal and account information to those employees who need to know that information to provide products or services to you. Computerized Guitar provides physical, electronic, and procedural safeguards to guard your nonpublic personal information.
Terms and Modifications to Privacy Statement:
It is our desire that you will be completely satisfied with our product. However, if for any reason you are not happy with your purchase, you may return the product within the first 7 days from shipment.
Returned guitars are assessed a $20.00 restocking fee.
Should you decide to return your shipment, please follow the return steps below and pack your return carefully to prevent damage in shipment. All returns must:
1. Include a Return Authorization Number;
2. Be in the original packaging complete with all collateral materials such as cases, straps, cables, chargers, amps, tuners, adaptor plugs, warranty cards, manuals, and any other materials that originally shipped with the instrument;
3. Be in brand new condition, showing no signs of wear or use such as pick scratches, scuffs, dings, or scrapes on the instrument or collateral materials.
Should you find it necessary to return any merchandise, it must be shipped within this 10 day guarantee period. Please follow the return instructions above. All returned items must include a Return Authorization Number, be in the original packaging complete with all components including the warranty card and show no signs of wear or abuse; otherwise the return will either be refused or subject to an additional 15% restocking fee. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges.
A Return Authorization Number can be obtained from Computerized Guitar’s customer service department. To obtain a Return Authorization Number, you must have a copy of the sales receipt establishing proof and time of purchase.